AHMC Healthcare Chief Information Officer in Alhambra, California
The Chief Information Officer (CIO) oversees the operation of the information technology department and provides business and technology vision and leadership in the planning, selection, implementation, and support of the organization-wide information services. The CIO also oversees the Information Security Program and Business and Clinical Data Analytics capabilities, and Telecommunications activities and equipment within AHMC Healthcare.
Nature and Scope (Essential Functions)
The CIO will lead AHMC Healthcare System in planning and implementing enterprise information systems to support both distributed and centralized clinical and business operations, achieve more effective, and cost beneficial enterprise-wide IT operations.
Develop and implement long-term strategies for the organization leveraging emerging healthcare, digital and business trends and collaborates with administrative and clinical leaders to deliver strategic business value.
Creates alignment between business needs and technology while maintaining the highest levels of communication.
Assumes a sponsorship role for Informatics initiatives in partnership with CEO’s, CMO’s, CNO’s, and CFO’s aligned with standardized best practice measured by key performance indicators.
Continues alignment of hospital Certified EHR Technology with CMS incentive programs (e.g., Promoting Interoperability) and hospital quality scorecards (e.g., Leapfrog).
Leads technological innovation for providing sustainable systems as enablers of efficiency, productivity, and positive business outcomes.
Facilitates strong adoption and use of IT systems throughout the organization. Ensures technology is fully leveraged to execute AHMC Healthcare's business strategy.
Facilitates communication between staff, management, vendors, and other technology resources within the Healthcare System.
Designs, implements, and evaluates the systems that support end users in the productive use of computer hardware and software.
Sponsors data governance and continued optimization of reporting and business intelligence systems and tools
Develops responsive decision support and analysis capabilities to provide for data driven decision making by leadership
Leads a visible and transparent project prioritization process to align resources with initiatives and to ensure interdisciplinary efforts are in support of organizational strategic priorities.
Actively engages in capital planning and approval process with special attention to technology investments and dependencies.
Partners with other leaders in efficient use of resources from business and clinical units as well as Information.
Oversees and manages all Information Technology Directors across all AHMC's hospitals and affiliated offices.
Represent information security standards and practices to the Executive Team, the Chief Counsel, Compliance Officer and others in a timely basis to ensure continuous compliance and vigilance with security protocols.
Oversees the formal Information Security Program, reviewing assessments, controls and policies to ensure the highest level of cybersecurity for the organization.
Promotes a risk management approach to cybersecurity and advocates for tools, policy and practice as necessary to excel as measured by standard cybersecurity risk frameworks and practice maturity models
Provides overall direction of all security functions associated with Information Technology applications, communications (voice and data), and computing services within the enterprise. At the same time, must be aware of the implications of legislated requirements that influence security for the enterprise. This includes but is not limited to Health Insurance Portability and Accountability Act (HIPAA) requirements.
Validates and continues to practice system recovery plans for reliability in the event of power failure, damage to system, etc. Facilitates correction of any system failures.
Acts as a liaison an advocate to the medical staff in positively promoting the use of information and information technology to assist in the delivery of excellent patient care, quality improvement, and research efforts.
Fosters a -customer service- focus and culture throughout the organization and is viewed as a change leader throughout the organization.
Responsibility for global and enterprise-wide information security; is also responsible for the physical security, protection services and privacy of the corporation and its employees.
Oversees and coordinates security efforts across the enterprise, including information technology, human resources, communications, legal, facilities management and other groups, to identify security initiatives and standards.
Develops and enforces policy and procedures to ensure the protection of the organization’s IS assets and the integrity, security and privacy of the information entrusted to or maintained by the organization.
In collaboration with the Executive Team, approves, coordinates and controls all projects related to the acquisition, installation and maintenance of major information systems for the organization.
Develops and maintains policies and standards aimed at maximum effectiveness and minimizing costs related to the acquisition, implementation and operation of IS systems.
Manages relationship with vendors for sales, service and support of all information systems. Evaluates vendor alternatives, performs appropriate cost benefit analysis, and recommends solutions that maximize effectiveness and minimize costs commensurate with acceptable risks.
Commits to ongoing professional knowledge and awareness of healthcare technology and serves as technology advisor to the organization.
Takes accountability for the organization’s IT performance and operations and ensure IT capabilities are delivered reliably, sustainably, cost effectively and securely.
Performs other duties as assigned or required.
Minimum of 8 years of experience with increasing responsibilities for management and support of information systems and information technology.
Previous experience in a hospital environment as CIO or as highest-ranking leader for Information Technology. Direct management of a major IT operation is mandatory. Significant experience in a health care setting is mandatory.
Highly desirable background includes (1) extensive exposure to shared, outsourced, and in-sourced solutions; (2) support information and communication systems in a multi-site client-server environment; (3) experience with supporting practice management, financial management and clinical management information system; (4) leadership role in setting up a data center.
The ideal candidate will also have:
Familiarity with desktop, notebook, handheld, and server computer hardware.
Familiarity with local and wide area network design, implementation, and operation.
Documented project management experience using a variety of methodologies for the planning, implementation and support of systems in a complex health care environment.
Familiarity with operating systems such as Windows, Unix, and Linux.
Knowledge of various office productivity software programs such as word processing, databases, spreadsheet programs, and communications software.
Familiarity with various computer peripherals such as printers, monitors, modems and other equipment.
General knowledge of business processes and their interrelationship gained through three or more years of related experience.
Ability to analyze and resolve complex issues, both logical and interpersonal.
Effective verbal and written communications skills and effective presentation skills, all geared toward coordination and education.
Ability to negotiate and defuse conflict.
Self-motivator, independent, cooperative, flexible, creative.
Current driver’s license; ability and willingness to travel when necessary.
Requires a bachelor's degree in Computer Science, Business Administration or a related field or equivalent experience. A Master’s degree in Health/Hospital Administration, Public Health, or Business Administration, or related field is highly desirable.
Comprehensive knowledge of:
Data processing methods and procedures, and computer software systems.
Systems design and development process, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational management.
Business process analysis and redesign
Design, management, and operation of managed IT systems.
Proven outstanding skills in:
Negotiating with vendors, contractors, and others.
Budget preparation and monitoring.
Planning and organizing.
Management and leadership.
Demonstrated ability to:
Relate to all levels of the user community.
Be a team player who is knowledgeable, motivates and educates other team members.
Plan, implement and support systems in a complex health care environment.
Set and manage priorities.
Comprehend complex, technical subjects and the ability to articulate to all members of the team.
Translate technical language to lay audiences.
Link and apply complex technologies to business strategies