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Robert Half International Helpdesk Support Technician in Corona, California

Description

Robert Half Technology is currently seeking a Helpdesk Support Technician for one of our clients located in , CA. The Helpdesk Support Technician will support current operations, troubleshoot hardware/software related issues and prioritize issues through a ticketing system.

If you are interested in this Helpdesk Support Technician position, apply today!

Requirements

Helpdesk Support Technician Requirements:

Troubleshoot and assist users with network and software issues and resolve when possible

Escalate issues as needed while remaining the point person until the resolution of the issue

Troubleshoot Financial Software issues with web and client based Systems

Effectively communicate with all levels of internal/external clients

Can work closely with team members as well as independently

Sense of urgency must be demonstrated at all times

Logging all client interactions in a ticket tracking system

Resolving issues received via Ticket system, Email, or Phone

Suggest new processes that will help streamline persistent issues that arise

Document reoccurring processes

If you are interested in this Helpdesk Support Technician position, apply today!

Effectively communicating back to clients and to appropriate internal teams

Document and maintain standard operating instructions and installation procedures

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

Download our mobile app to take your job search on the go!

Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: DOE

Location: Corona, CA

Date Posted: October 17, 2020

Employment Type: Temp to Hire

Job Reference: 04810-9502728573

Staffing Area: Technology u0026 IT

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