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Gosch Auto Group Service Call Center in hemet, California

 Our growing service department is looking for ambitious, goal-oriented individuals to join our team. No automotive experience required but a plus. Call Center, Customer Service, professionals looking for an opportunity to grow and develop your career apply here!

 

 

WHAT WE OFFER:

• Health & Dental Plan

• 401(k) Retirement Plan

• Paid Vacations

• Flexibility to Grow

• Friendly Working Environment

 

 

Responsibilities:

• Manage a high volume of inbound service customer inquiries by phone, and email

• Respond to all in-bound calls promptly

• Be a liaison between customers and the service department

• Must be comfortable with computers programs and smart devices

• Assist in generating reports and logs

• Setting appointments, and getting customers in for service is your primary directive

 

Requirements:

• Call center experience a plus

• Dealership experience a plus

• Automotive Service experience a plus

• Excellent phone, organizational, written, and oral skills

• Ability to instantly build rapport with clients with a friendly but professional demeanor

• Positive Attitude

• Good verbal and written communication skills

• Self-motivation and self-sufficient

• Proficiency with Microsoft Word, Excel, and Outlook

• Drive to set and exceed customer expectations

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