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Salesforce.com, Inc Workplace Services Sr. Coordinator in Irvine, California

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Finance and Operations

Job Details

Irvine Workplace Services Sr. Coordinator

About Salesforce

Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and the #1 Fortune’s 100 Best Companies to Work For. Our more human, less corporate culture is built around doing work that matters, winning as a team and celebrating success. Ready to find your #dreamjob?

Summary

The Irvine Workplace Services Sr. Coordinator is the face of Salesforce, helping to deliver exceptional guest experiences that brings the Salesforce brand to life. This role consists of multi-faceted duties with a high emphasis on customer service & workplace best practices to creatively support Salesforce’s efforts to extend its unique company culture and employee experience. The ideal candidate has a passion for creating best-in-class experiences and is interested in helping Salesforce blaze new trails within our business sector. This role will report to the Workplace Services Supervisor.

Details:

  • Assist daily with the front desk operations, including greeting of clients, conference room management, and providing concierge level of service to employees and guests

  • Communicate with local business unit leaders regarding events policy and procedures

  • Serve as an information hub for our staff on a daily basis

  • Quickly respond to employee needs in person, via phone, email, or our internal social network

  • Manage and maintain the new hire onboarding process

  • Coordinate the setup of conference rooms for employees, guests, and other onsite events

  • Hand cases through our internal work order system

  • Oversee the management of incoming and outgoing mail packages and courier bookings

  • Work on volunteering opportunities for within the WPS group as well as assisting with office wide events

  • Assist or manage special projects as needed

  • Maintain and update team documents and playbooks

  • Pre, onsite and post event logistical management

  • Determine event goals, create and track measurements and metrics including event surveys

  • Build service level agreements around room maintenance, cleaning, etc.

  • Research and report creative event options, off-site venues, and entertainment based on program format and budget

  • Escalate Health & Safety and Facilities maintenance tickets and issues with the site Facility Lead and/or building management in a timely and efficient manner

To be successful in this role, you should:

  • Have two or more years of customer service or hospitality experience

  • Have excellent interpersonal communication skills

  • Be a self-starter; handle self with minimal supervision and be pro-active

  • Have the ability to plan and organize work in the required areas

  • Have a great can-do attitude and willingness to complete the job

  • Have excellent problem-solving skills with ability to creatively negotiate demands

  • Have the ability to work a flexible schedule and be available after hours as needed

  • Have strong time management skills and be able to anticipate needs in each situation and take appropriate action quickly

*LI-Y

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. at http://cloud.mail.salesforce.com/accommodations-request-form

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ do not accept unsolicited headhunter and agency resumes. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com at http://salesfore.com/ or Salesforce.org.

Salesforce welcomes all.

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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