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City National Bank Consumer Banking Compliance Manager in Los Angeles, California



The Manager of Consumer Banking Compliance is responsible for advising, overseeing, and challenging consumer banking focused front line business units on matters of regulatory compliance within the second line independent risk management function. This role is responsible for monitoring business area compliance with applicable consumer banking laws and regulations; and ensuring controls are in place to mitigate regulatory compliance risk. This role is responsible for directly managing the consumer banking compliance team with oversight of front line unit compliance program components such as governance and culture, policies and procedures, compliance management processes, compliance structure and resources, and compliance monitoring and testing. The Manager of Consumer Banking Compliance will research regulatory issues, monitor compliance with regulations, oversee and aggregate front line regulatory risk assessments, make recommendations based on industry best practices, and supervise staff.

Risk Management Division

This is a great opportunity to grow your career with a stable and expanding organization as a member of City National's Risk Management team. The focus is on ensuring business activities remain safe, compliant and well-positioned for future opportunity and sustainable growth.


  • Manage the consumer compliance team and create metrics for adherence to guidelines by business units and ensure corrective actions are taken when risk appetites are exceeded.

  • Engage and partner with consumer front line risk functions to provide advice related to development and evolution of respective programs.

  • Develop appropriate oversight routines of consumer front line compliance programs.

  • When necessary, challenge front line consumer compliance programs on identified programmatic deficiencies.

  • Implement any corrective actions or risk mitigation measures and track, report and validate corrective actions.

  • Challenge and aggregate front line risk assessments and report results/recommendations to senior management.

  • Serve as liaison with regulators during consumer focused regulatory examinations.

  • Manage assigned staff and conduct appropriate coaching to colleagues on interpretation and application of regulatory requirements to business processes.

  • Provide input to statistical analysis of mortgage, consumer, small business loans to identify significant variances to fair lending compliance regulations and standards.

  • Ensure federal and state specific criteria for disclosures are executed properly.

  • Review and document procedures to ensure secure maintenance and quality of records.

  • Maintain and enhance policies and procedures designed to ensure compliance with the bank's regulatory requirements.

  • Work collaboratively with all departments by providing compliance guidance and direction for continued best practices and ensuring adherence to policies and procedures.

  • Maintain proficiency in software tools necessary to complete requisite analysis and collaborate with software vendors as needed.

  • Comply fully with all Bank Compliance policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).

  • Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.

  • All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement.



  • *Bachelor's Degree

  • *Minimum 10+ years of lending and regulatory reporting in a data management environment

  • *Minimum 10 years of management experience in compliance, risk management or audit.

Skills and Knowledge

  • Advanced knowledge of banking compliance laws and regulations.

  • Ability to analyze complex situations and provide guidance, make recommendations, and/or escalate issues to appropriate levels of management.

  • Ability to interact with federal regulatory agencies.

  • Ability to operate effectively in a fast-paced environment.

  • Excellent organizational and analytical skills.

  • Ability to communicate clearly and professionally with all levels of an organization.

  • Excellent written and verbal communications skills.

  • Effective interpersonal skills.

  • Excellent time management skills and be accustomed to working with deadlines.

  • Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), and/or Certified Financial Services Auditor (CFSA) designation a plus.

*To be considered for this position you must meet at least these basic qualifications

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.


We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish.City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.

Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledAudit/Risk Management