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CoreSite Data Center Technician II (Swing Shift) - Los Angeles, CA in Los Angeles, California

CoreSite is seeking a Data Center Technician to assist in the operational integrity, security, and regulatory compliance of our data center in Los Angeles, CA. CoreSite's Data Center Tech II will be responsible for day to day operations of the data center including security functions, telecommunication standards and installations, customer build outs, general site response and triage, and customer interaction. Technicians must ensure that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. This role will also be charged with customer infrastructure build-outs (cage builds, overhead installations, rack and stack), cable termination and testing, maintenance work, monitoring and responding to mechanical, electrical, fire protection, telecom, and security systems. These systems include, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’ PDU’s, chilled water systems, CRAC/CRAH, wet sprinkler systems and pre-action sprinkler, network equipment, transmission media, cabling infrastructure, security hardware, and CCTV.

We are currently hiring our Swing Shift, which requires the consistent ability to work from 3:00pm to 11:30pm.

In order to ensure you are set up for success, CoreSite is looking for candidates familiar with security operations, first-responder responsibilities, fire watch, safety, trouble shooting, causality response, basic telecom best practices, data center architecture, copper and fiber installation, transmission methods and media, electrical theory, and customer service. This role will provide the opportunity to gain working knowledge of the general data center mechanical, electrical, telecom, and security equipment.

Requirements

Knowledge, Skills & Abilities:

  • Basic knowledge of fundamentals and best practices of cabling media types

  • Basic understanding of 568A and 568B color codes and applications

  • Familiar with CCTV and access and control security systems

  • Ability to communicate effectively with customers and internal staff

  • Good troubleshooting and problem solving skills

  • Ability to learn quickly and address issues as they arise in a Mission Critical 24x7 environment

  • Able to write concise and accurate reports

  • Ability to work independently, but as part of a team concept

  • Schedule flexibility with ability to work non-standard business hours

  • Exhibits a strong work ethic and accountability

  • Successfully meet CoreSite professional standards

  • Be able to follow all escalation procedures in regard to critical or emergency situations

  • Ability to operate in and promote a rigorous process-driven team environment

  • Ability to logically analyze and solve problems

  • Ability to effectively multi-task multiple projects

  • Operate Hand and Machine Tools (hammer, drill, saw, etc.)

  • Operate electrical tools such as a multi-meter or infrared camera

  • Familiar with computer systems and software programs - i.e., MS Word, Excel, MS Outlook

  • A Tier II technician will gain an on-the-job understanding of the mechanical, electrical, fire life safety, and security systems used in a data center environment including, but not limited to the following: electrical distribution and layout, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’ PDU’s, chilled water systems, CRAC/CRAH’s, pre-action sprinkler systems, security hardware, CCTV, monitoring, and CMMS systems

Education/Experience:

  • High School Diploma or greater

  • 2+ years of experience in either facilities or telecom industry

  • Experience as an installer in a mission critical facility is a plus

  • Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check.

Physical Demands and special requirements:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to stand 1/3 – 2/3 of the time

  • Ability to walk 1/3 – 2/3 of the time

  • Ability to sit 1/3 – 2/3 of the time

  • Ability to climb and balance 1/3 – 2/3 of the time

  • Ability to stoop, kneel, crouch and crawl 1/3 – 2/3 of the time

  • Ability to reach with hands & arms 1/3 – 2/3 of the time

  • Ability to smell, talk & hear

  • Ability to use hands to type, handle & feel

  • Ability to reach with hands and arms

  • Ability to see at close and distance ranges and the ability to see color

  • Must be comfortable working in a high stress, fast paced environment with shifting priorities

  • Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support

  • Ability to lift up to 50 pounds 1/3 of the time

Benefits

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits!

  • Medical and Vision coverage through Cigna Heath Care

  • Telemedicine through MDLive

  • Dental Insurance through Delta Dental

  • Life Insurance and Short-Term & Long-term Disability Insurance fully paid by the company

  • Voluntary coverage benefits for Life and AD&D, Critical Illness, Accident Coverage, and Hospital Indemnity

  • Medical and Dependent Care Flexible Spending Account (FSA) Plans and Health Saving Account (HSA) Plans

  • 401(k) retirement savings plan with a generous company contribution

  • Free parking or a company contribution toward a public transit pass

  • 16 days of Personal Time Off (PTO)

  • 10 paid Holidays

  • Wellness program with annual incentive

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.

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