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Facebook Strategic Partner Manager, Payments and Financial Services Partnerships in Los Angeles, California


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Facebook is seeking a Strategic Partner Manager who is passionate about online payments, technology, e-commerce, financial services, social media, and business strategy. The payments partnerships team at Facebook is responsible for developing and managing relationships with companies that provide critical payment services for our business lines, as well as partners who enable new commerce and payment experiences on our platform. We work cross-functionally with product, engineering, legal, marketing and operations teams to develop new capabilities, improve user experiences, and reduce barriers that prevent people from buying what they want.

Required Skills:

  1. Manage, optimize, and grow existing relationships with payment partners and work with payment partners to improve our ability to process transactions.

  2. Execute on payment partnership program management, including day-to-day coordination of tasks.

  3. Nurture, ramp-up and manage payments partners and initiatives from initial ideation of opportunities and product requirements through the launch and throughout the course of the program by guiding on payments strategy, requirements, go-to-market considerations, and support.

  4. Work with product and engineering teams to identify/influence partner optimization/growth opportunities.

  5. Collaborate with business development and assist in commercial deal negotiations as needed.

  6. Lead opportunity identification on new and existing payments initiatives via industry research, market insights and best-practice sharing.

  7. Collaborate with operations in troubleshooting payments experiences for new and existing products.

  8. Track, analyze, influence, and communicate key partner metrics.

  9. Identify new partners, evaluate their capabilities and opportunities to mutually grow the partnership.

Minimum Qualifications:

  1. 5+ years of payments industry experience.

  2. Industry knowledge of global eCommerce/card-not-present payment processing.

  3. Experience working closely with product and engineering.

  4. Detail oriented and project management skills: capable of leading multiple time-sensitive, cross-functional projects.

  5. Proven communication and interpersonal skills.

  6. Entrepreneurial: experience with change and ambiguity and experience executing a strategy against an idea.

Preferred Qualifications:

  1. Experience collaborating and negotiating with external business partners.

  2. Experience operating autonomously across multi-disciplinary teams and different time zones.

  3. Experience working for a PSP, fin-tech player, payment processor, network, etc.

  4. Strong quantitative experience with exceptional analytical skills.

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at