Google Reverse Logistics Planning Lead, Devices and Services in Mountain View, California
Bachelor's degree or equivalent practical experience.
10 years of reverse logistics or relevant supply chain planning experience.
10 years of project management experience.
Experience in managing customer-centric programs in a technology or a related field.
Consumer electronics industry experience.
Knowledge of end to end product lifecycle.
Ability to work with cross-functional teams, customers, and external vendors.
Excellent time management and program management skills within a fast-paced, cross-functional environment.
Google's projects, like our users, span the globe and require managers to keep the big picture in focus. As a Program Manager at Google, you lead complex, multi-disciplinary projects. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders. Your projects often span offices, time zones and hemispheres, and it's your job to keep all the players coordinated on the project's progress and deadlines.
As the Reverse Logistics Planning Lead, you'll help drive forward the team's planning capabilities and processes for Google Hardware products. You'll contribute experience in planning for reverse supply chain, project management, and data analytics as well as excellent problem solving skills.
In this role, you will be part of the Google Hardware Reverse Supply Chain team and will drive the design and implementation of planning processes for some of the latest Google products, working closely with internal cross-functional teams and managing external vendors and partners. Our operations span the world, so you will be working with different countries across the globe.
Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.
Provide returns forecasts and demand models for various products across the globe. Manage component inventory for warranty requirements to maximize customer service levels and mitigate risks.
Manage planning engagement and process internally with cross-functional areas ensuring service needs are fully met and covered: Sales Operations, Finance, Demand Planning, Supply Planning, Inventory Management, and Operations.
Analyze repair databases and identify component usage rates and trends during product lifecycle. Partner closely with Service Components Planning team to align on parts demand forecast, and short-term and long-term procurement decisions.
Support Last Time Buys by providing accurate, reliable inputs from demand model and forecast. Analyze patterns and trends in data and help drive continuous process improvements.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.