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Stanford Health Care Associate Chief Nursing Officer-Inpatient in Palo Alto, California

Job Title

Associate Chief Nursing Officer-Inpatient


Palo Alto

Job #


Department Name


Job Type

Full Time



Bargaining Unit


Job Description:

The job duties listed are typical examples of work performed by positions in this job classification, and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission requirements including, but not limited to, sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Actively engages in the development and implementation of the strategic plan for Nursing aligned with the strategic plan and ensures the integration of service line planning into nursing resource management strategic planning and operational budgets. Leads program planning, implementation and evaluation efforts for areas of responsibility at a strategic and tactical level.

  1. Determines opportunities to improve the value of care and services to patients and families, working collaboratively across organizational lines to facilitate hospital and nursing operations and ensure patient needs are met.

  2. Identifies and supports community outreach, philanthropy and marketing initiatives that may enhance the development of new business or research opportunities.

  3. Actively provides nursing operations consultation and engagement at an institutional level for the Service Line/Groupings for the organization.

  4. Contributes to the advancement of nursing through professional research and scholarly activities and promotes the development and implementation of inter-and intra-disciplinary research by staff and faculty.

  5. Act as a change agent and manage organizational change efforts to ensure operational effectiveness. Analyzes areas in planning, promoting and conducting organization-wide performance improvement activities

  6. Ensure ongoing personal development plan and provide management development and coaching for other members of the nursing team.

  7. Represents the medical center at state, local and national levels through involvement in professional associations and organization.

  8. Ensures exceptional patient experience through patient centered initiatives and high levels of customer service. Drives patient satisfaction initiatives to sustain in the top decile performance.

  9. Facilitate the development and implementation of evidence-based practice and quality efforts.

  10. Participates in and complies with ongoing regulatory and accreditation readiness sustaining a working understanding of regulatory requirements and accreditation standards. Ensure areas of responsibility consistently meet these standards.

  11. Develops and oversees departmental budgets and assures financial accountability for annual operations and capital expenditures and budgets.

  12. Assures efficiencies in staffing and resource utilization by comparison with internal and external benchmarks as measured by productivity and cost per unit for areas of responsibility. Develops and implements staffing patterns to meet demands consistent with a fluctuating volume and acuity.

  13. Assure the availability of appropriately trained staff to deliver a high quality, consistent standard of nursing care. Provides opportunities for staff development based on scientific advances, changes in technology, society, or health care delivery systems.

  14. Cultivate a culture that promotes and rewards professional growth, interdisciplinary collaboration, constructive communication, flexibility, teamwork, and customer service.

  15. Maintain consistency in the employee performance appraisal process utilizing established standards of practice. Maintains a focus on internal talent management and retention.

  16. Promote positive service relationships with patients/families, physicians, labor unions and staff throughout Stanford Health Care.

  17. Advocates SHC’s diversity and Inclusion mission, strategies and practices to support a diverse workplace. Leverages the effects of diversity to achieve a competitive business advantage.

  18. Plays an active role to assure the safety of our patients and employees as it relates to workplace violence.

  19. Takes an active role in the integration of operations between the college of nursing and nursing services.

  20. Plans and provides nursing care interventions and prevents complications, promotes improvement and patient comfort and wellness

  21. Monitors key quality indicators such as: HAI, HCAP, readmissions. Understand the drivers of Vizient and intervenes with effective nursing interventions.

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Job Qualifications:

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.


Must have a degree in nursing (baccalaureate or graduate degree). Master's degree in a work-related discipline/field from an accredited college or university; DNP and / or PhD Doctor degree preferred.


  • A minimum of seven (7) years of increasingly responsible healthcare leadership experience, with a proven track record in ambulatory and/or general hospital clinical operations, clinical program development and related business planning and performance management.Experience in the following environments: labor unions, shared leadership governance, matrix reporting relationship, and an academic medical center. ANCC Magnet experience is preferred.


  • CA Registered Nurse (RN).

Knowledge, Skills and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

  • A high level of analytical ability is required.

  • Demonstrated ability to design complex clinical or administrative systems or programs.

  • Communication skills to lead, teach and persuade others.

  • Established reputation as a leader, consultant, and spokesperson for nursing .

  • Comprehensive and thorough understanding of all elements of health care delivery in patient care setting, including strategy, business planning, operations and finances, competitive environment, legal/regulatory changes and technological trends.

  • Ability to align organizational vision, set short and long-term objectives with service line and hospital strategic goals, focus and prioritize resources, and evaluate outcomes.

  • Ability to establish the strategic direction and business plans for a functional group.

  • Ability to plan, prioritize, direct, manage, evaluate and set standards for nursing function/ program using a systems thinking approach, manage projects and change processes, and effectively and appropriately allocate resources at the care delivery level

  • Knowledge of leadership and management skills essential to the practice of nursing, principles and practices of and current trends in health care delivery and hospital system organization and administration (is this one needed?)

  • Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment

  • Knowledge of the types of nursing practice and delivery systems, understanding of the complexity of the nursing practice environment, roles and responsibilities of the health care team members to achieve quality outcomes.

  • Ability to provide leadership and influence others by coaching, mentoring, training, and evaluating work results.

  • Builds teams by leading/motivating groups of people to work together effectively as a team, especially by developing working relationships to increase understanding and motivation and promote cooperation.

  • Knowledge of principles and practices of organization, administration, fiscal and personnel management Knowledge of the current theories, principles, practices and standards of as well as emerging technologies, techniques, issues, and approaches in the nursing profession, particularly those applicable to the area of assignment/expertise.

  • Ability to incorporate change management practices to lead teams in order achieve the required business outcome, and to realize that business change effectively within the social infrastructure of the workplace.

  • Ability to collaborate with together to complete a project or task or develop ideas or processes. Workplace collaboration requires interpersonal skills, communication skills, knowledge sharing and strategy, and can occur in a traditional office or between members of a virtual team.