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Stanford Health Care RLF Office Asst III_SEIU in Palo Alto, California

Job Title

RLF Office Asst III_SEIU


Palo Alto

Job #


Department Name


Job Type




Bargaining Unit


Job Description:

The RLF Office Assistant III (RLF OA III) performs front desk and filing activities for a department. May obtain, compile, check and deliver patient charts and maintain files for completeness. Performs related duties as assigned.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

¡PEmployees must abide by all JointCommission Requirements including but not limited to sensitivity to cultural diversity, patient care, patients rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others,participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

¡PMust perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

¡PAnswers phones and provides information according to procedures.

¡PFiles miscellaneous records in patient charts; maintains related files and records.

¡PMay obtain, process and file lab reports and x-rays for patient charts.

¡PParticipates, as assigned, in file-purging activities.

¡PPerforms reception and other clerical duties all required to maintain an effort of team work within the file room and front desk.

¡PProcesses chart requisitions as appropriate; traces missing charts.

¡PRetrieves, compiles, checks and delivers patient charts for daily clinics.

¡PRoutes clinic visit reports to physicians for signature, copies signed reports and mails to referring physicians.

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Job Qualifications:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying .

  • Education: High School Diploma or GED equivalent

  • Experience: None required

License/Certification: None required

Knowledge, Skills, and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

  • Ability to be detail-oriented and to function with interruptions

  • Ability to maintain a friendly, helpful attitude under stress

  • Ability to maintain confidentiality of sensitive material

  • Ability to multi-task in a busy environment with a high degree of accuracy and efficiency

  • Ability to speak, read, write, and understand English effectively at a level appropriate for the job

  • Ability to work as a team player

  • Knowledge of alpha and numeric filing

  • Knowledge of computer systems and software used in functional area

Knowledge of Medical Terminology

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.