UCLA Health Admin Assistant II - Ophthalmology in Pasadena, California
front office support for ophthalmology multispecialty group practice including
greeting patients, performing patient check-in process, assuring patients are
appropriately registered and insurance information is accurate. In addition, provide back-up support as
needed for encountering patients in computer and for back office functions
including patient check-out, scheduling patient appointments, collecting
patient payments and performing insurance verification.Qualifications
Minimum two years' experience working in medical office.
Experience scheduling patient appointments in computerized appointment scheduling system.
Excellent interpersonal skills which promote pleasant and effective communication with patients, staff and doctors.
Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager.
Working knowledge of basic medical terminology and diseases, as it applies to the eye.
Sufficient computer keyboard skills to perform appointment scheduling, encountering, emailing, and other related computer tasks.
Ability to prioritize tasks in a systematic manner to maximize efficiency.
Ability to work with frequent interruptions and to complete assignments in a timely manner.
Knowledge of current governmental programs to ensure reimbursement.
Ability to work independently with minimal supervision.
Ability to multitask effectively.
Flexibility and adaptability given the dynamic nature of medicine and departmental needs.
The ability to interact calmly and effectively with patients with difficult personalities.
Two years' experience working in a medical teaching institution.
Two years' experience in ophthalmology practice setting.
Familiarity with ophthalmology and related terminology.
year of experience with an electronic medical record (EMR).
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.