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Aerotek RF Technical Support Technician in Poway, California

Position Summary:

Provide technical support to customers in the area of hardware configuration, repair products and equipment, install new software revisions, support digital video system solutions, perform bench-testing and evaluation of existing and new products and install product solutions at the factory and customer sites.

Responsibilities:

  • Test, evaluate and repair manufactured equipment

  • Complete RMA orders and write technical reports as required

  • Diagnose, reproduce, triage, resolve and document reported problems

  • Respond to customer requests for technical service and take appropriate action

  • Provide troubleshooting and/or repair suggestions to customers

  • Provide technical testing and repair assistance to the Production, Sales, and Engineering departments

Qualifications:

  • 1+ years technical experience, specifically working with RF equipment, antennas, receivers, access point/router, mobile electrical, high power transmitters and digital video. Experience in customer support, trouble shooting by phone and email and working with difficult customers.

  • Ability to read schematics, assembly drawings, wiring diagrams and blueprints

  • Knowledge on how use common tools and mechanical fixtures

  • Excellent interpersonal communication skills

  • Ability to work well under pressure and maintain high level of professionalism

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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