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Aerotek Contact Center Agent-- 15/ Hr! in Rocklin, California

Seeking a motivated Contact Center Agent with strong communication skills!

Description :

  • Respond to and process all customer emails in a prompt and professional manner.

  • Communicate clearly and respectfully

  • Acknowledge and resolve customer concerns; promptly escalate complaints when needed.

  • Process orders, forms, applications, requests, and payments accurately.

  • Keep records of customer interactions, transactions, comments and complaints by recording in case management logs.

  • Attend and collaboratively participate in staff meetings and training sessions.

Requirements :

  • Strong communication skills-- verbal and written

  • Prior customer service experience-- contact center a plus

Pay : 15/ hr

Shift : Day shift-- flexibility required; Full time with overtime possibility

Location : Rocklin, CA

FOR IMMEDIATE CONSIDERATION, PLEASE CONTACT ERIC EVANS AT 916-431-3907 AND SEND AN UPDATED RESUME TO eevans3@aerotek.com.

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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