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Robert Half International Help Desk Analyst I in Sacramento, California

Description

If you want to work in an innovative and fast-paced environment, you might be the Help Desk Analyst Robert Half Technology is looking for. We have a great opportunity for a creative with a talent for solving both routine and unique problems. Supporting local and field users in a highly visible role that has a positive impact on both the department and the company is the essence of this position. Located in Sacramento, California, the Help Desk Analyst opportunity is a long-term temporary role.

Major responsibilities

  • Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally

  • Diagnose recurring technical issues and implement solutions to address the root of the problems

  • Independently investigate and implement solutions to technical issues

  • Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups

If interested in this Help Desk position please send resumes to michael.martinez@rht.com or call 916.922.3147.

Requirements

  • User administration and bug fixing in a client-server environment

  • Good understanding of IT support ticketing systems

  • Understanding of basic networking concepts

  • Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

  • Strong problem solving and analytical skills

  • Well-founded grasp of Trouble Tickets

  • Problem Tickets experience desired

  • Command of Service Desk Tickets

  • Proven knowledge of Support Tickets

  • Service Desk Tickets experience

  • Problem Tickets experience

  • Strong familiarity with Support Tickets

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: DOE

Location: Sacramento, CA

Date Posted: October 13, 2020

Employment Type: Temporary

Job Reference: 00390-0011588672

Staffing Area: Technology u0026 IT

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