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University of California - San Diego #107480 Student Services Advisor 2 in San Diego, California

#107480 Student Services Advisor 2

Filing Deadline: Wed 1/27/2021

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UCSD Layoff from Career Appointment: Apply by 1/18/21 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 1/27/21. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position typically is located on campus. However, to maintain lower densities of individuals on campus during the pandemic, this position is temporarily remote.


This position will perform the duties of a Student Affairs Advisor for both the Structural Engineering graduate and undergraduate program.

The Department of Structural Engineering currently offers MS and PhD degrees in Structural Engineering, Structural Health Monitoring, and Geotechnical Engineering. The incumbent is responsible for advising the Master's and PhD students, and other related recruitment events. The incumbent is responsible for monitoring and advising the Master's and PhD students on academic progress, curriculum, and policy changes that impact the SE graduate programs. The incumbent is also responsible for reviewing and processing graduate students applications for admission, working closely with the Student Affairs Manager and Admissions Committee; consults with Chair and faculty on various student affairs matters, provides input on new guidelines. In collaboration with Student Affairs Manager, manage the grad database, run queries and produces reports, make recommendations based on evaluation of data. Responsible for the scheduling of classes; assists faculty in setting up new graduate courses; works closely with the Student Affairs Manager, faculty and administration to resolve problems related to various Student Affairs issues; represents the department at meetings with other student affairs groups within the Jacob School, Academic Affairs and campus.

The incumbent will also assist with the advising, administration, management, and implementation of the department undergraduate program. Duties include: student advising, curriculum management, course administration and implementation, class scheduling, registration. Assists with evaluating final degree checks and petitions.


  • Experience and demonstrated ability to clearly explain and offer guidance on university regulations, procedures, and policies to current and prospective students and the public. Demonstrate skills and experience to advise/counsel and listen to diverse personalities using independent and mature judgment.

  • Skill and experience in effective one-on-one academic counseling, advising and listening. Ability to evaluate needs, options and guide decision making. Knowledge of academic advising and counseling techniques.

  • Knowledge of University-specific computer application programs and pertinent databases. Demonstrated working knowledge of various university systems related to undergraduate and graduate student affairs programs and demonstrated skills using various automated systems, spreadsheet, databases, etc.

  • Knowledge of University processes and procedures. General education requirements, educational organizations at university levels, subject curriculum, to ensure effective interpretation of educational material and regulations. Knowledge of University and departmental policies and procedures relating to undergraduate and graduate, course scheduling, and student employment.

  • Interpersonal skills. Strong interpersonal skills, including tact, diplomacy, humor, and flexibility. Ability to deal with stressful and unpleasant situations with composure and calm. Ability to independently exercise sound and professional judgement to handle confidential and sensitive matters appropriately. Proven ability to handle confidential information/material in a discrete manner.

  • Multicultural competencies; ability to work with diverse populations. Excellent communications skills to communicate with all levels including deans, faculty, staff, students and the public in a professional manner. Ability to write concisely, persuasively, and in summary form. Skill to compose, edit and proofread narrative sections of printed information. Ability to express verbally in a professional, concise and courteous manner.

  • Skills in service orientation, organization, active listening, and critical thinking. Skill in analysis, development, implementation and management of academic and student programs. Ability to analyze and evaluate student data and academic records.

  • Ability in problem identification and reasoning.

  • Ability to multi-task; verbal and written communication skills. Demonstrated skill to organize time, adjust priorities, meet established deadlines while working with changing priorities and frequent interruptions.

  • Demonstrated ability to work independently or collaboratively in a team-oriented environment, exercising creativity and initiative in performance of job responsibilities.


  • Working knowledge of University systems such as ISIS, TritonLink, Blink.


  • Job offer is contingent on clear Background Check.

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The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see:

UC San Diego is a smoke and tobacco free environment. Please visit for more information.

Payroll Title:




Hiring Salary Range

$37,900 - $61,600/year



Appointment Type:


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Total Openings:


Work Schedule:

Days, 8 hrs/day, Mon- Fri