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Intuit Employee Relations Business Partner in San Diego, California


We are transforming how we think about Employee Relations under a newly re-imagined People Experience team responsible for shaping experiences that maximize the potential of our people. The purpose of Intuit’s Employee Relations team is to foster an environment where employees feel connected and can learn and grow. In other words, we’re some of the humans behind the moments that matter for our employees. We’re just getting started on our transformation journey, so come join us as we build for the new future of work.

The role will report into the leader of our Employee Relations team and be part of our People & Places organization. The role has a U.S. case focus but may support other countries. All program and project work must look across all Intuit’s countries, not just the U.S.

What you'll bring

  • 7+ years in Employee Relations, on an Employee Experience team or in another role in an HR or People function that required the following skill sets; BS/BA degree preferred, or equivalent work experience; Masters, JDs or other applicable specialized degrees or certifications welcome

  • Extreme ownership of execution and operational excellence, including protocols, use of technology and disruption/innovation to help scale

  • Strong interpersonal skills and the ability to interact and communicate verbally and in writing effectively with executives, senior leaders, members of management, and employees at all levels of the company

  • Strong critical thinking and analytical skills, especially in complex and nuanced situations

  • Ability to build human connections easily and deep emotional intelligence and objective empathy

  • Data-driven mindset, including experience designing core metrics to diagnose and improve organizational health and manager capability

  • Employee back experience thinking for design of employee help and support

  • Adaptive critical thinking and judgment, especially in complex or ambiguous situations

  • The ability to see situations from all perspectives and work through conflicts and complex performance concerns for the best possible outcomes for everyone involved

  • Learning and growth mindset, including understanding trends and continuously seeking to improve yourself and the experience for employees

How you will lead

As an Employee Relations partner, you will help design the company’s approach to external trends and development (for example, how we approach COVID-19 return to workplace or racial equity conversations), execute on strategic changes for the company, support our workforce with complex performance concerns and workplace conflicts and assess and address org health and engagement issues.

You will manage a caseload of workplace conflicts and employee escalations, working both autonomously and with others, including other members of the Ethics & Investigations team, Intuit’s HR Connect team, HR Business Partners and managers and employees. You will also work on company-level and team priorities and projects, often in collaboration with Intuit’s People & Places Centers of Excellence, finance, payroll, legal and workforce technology teams.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.