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The Salvation Army Monitor in San Francisco, California

Requisition Number


Post Date





San Francisco




San Francisco Harbor Light Center

DEPARTMENT: Recovery Wellness Services

POSITION TITLE: Residence Operations Monitor

STATUS: Non-Exempt, Full-Time, 40 hours per week

SUPERVISOR: Program Manager


The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human

needs in His name without discrimination.


The Residence Operations Monitor is responsible to the Program Manager and Program Director for the security of premises and carrying out advanced administrative/computer/database duties as assigned.



  1. Facilitate non-clinical program activities on shift.

  2. Monitor clients in accordance with non-clinical protocols.

  3. Monitor all persons entering and exiting the building.

  4. Responsible for the security of the premises.

  5. Answer telephones professionally, direct phone calls appropriately, and take messages.

  6. Carry out administrative, database, and/or clerical duties as assigned

  7. Maintain a log of daily activities.

  8. Input accurate information into database systems (Bridges and Others or comparative).

  9. Complete required paperwork; including documentation of all incidents.

  10. Make regular and irregular rounds of the facility.

  11. Responsible for the implementation of all rules and policies, including abstinent lifestyle of participants.

  12. Responsible for the knowledge of the fire control system and fire emergency evacuation procedures.

  13. Respond to all emergencies notifying the Program Manager, Program Director, and proper staff and/or agencies (Police, Fire Department)

  14. Responsible for floor and wall maintenance and assigned custodial tasks including washing laundry and linen.

  15. Driving as assigned

  16. Work in collaboration with Recovery Counselors and Program Manager to ensure participants are safe and comfortable.

  17. Attend staff meetings and workshops relating to the program participants.

  18. Other tasks as assigned by the Detox Program Manager and the Program Director.


• High school diploma or GED required.

• Maintain current TB& Wellness Documents-REQUIRED

• If in recovery, minimum of 6 months of sobriety

• Strong interpersonal skills

• Experience in working with Homeless, Veterans, HCV/HIV/AIDS, Dual / Triple Diagnosis, Formerly Incarcerated, and Chemical Dependency Populations

• Will require First Aid and CPR training

• High school graduate or equivalent

• Advanced computer literacy


• Ability to a lift up to 25 lbs. (usually file boxes).

• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.

• Ability to operate telephone.

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis

• Annual TB test clearance verification.

• Annual wellness check clearance.


  1. PC 2. Fax Machine 3. Telephone 4. Calculator

  2. Xerox Machine 6. Printer/Scanner 7. U.A. (Urine Analysis) & Drug Tests

  3. Breathalyzer 9. Miscellaneous office equipment including but not limited to staplers, three-hole punch, etc.

Qualified applicants with criminal histories will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Please view Equal Employment Opportunity Posters provided by OFCCP


  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access

to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure

is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41

CFR 60-1.35(c)

Apply On-line