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CharterUP Product Manager in San Francisco, California

About CharterUP

CharterUP aims to be the leading charter bus platform in the world and is looking for people that want to be along for the ride. We are disrupting the highly fragmented bus industry by connecting providers (supply-side bus companies) to customers (demand-side businesses, non-profits, and governmental entities). We strive towards having as many enthusiastic demand-side and supply-side customers as possible, which leads to increased group travel and a greener earth.

About This Role

We are looking for an eager Product Manager to jump in and help us execute our product strategy and roadmap. Product managers must have sharp business acumen, diligent project management skills, and social skills to analyze market needs and translate them into development-ready features.

Compensation

  • $100,000 to be adjusted based on experience

  • Eligible for equity package

What You'll Do

  • Work closely with company stakeholders including Director of Product

  • Accountable for the success of products, including being a subject matter expert

  • Collaborate with engineering on solution designs

  • Track progress and remove roadblocks for teams

  • Support QA and Customer Support to triage issues

  • Provide ready-to-code designs to the development team with acceptance criteria for QA

  • Demo and hand-off features to the areas of business where your product is utilized

What You'll Need

  • 1-3 years of SaaS or mobile product management or product strategy experience

  • Bachelor's degree in Computer Science, Computer Engineering, or similar STEM degree from a top-ranked institution

  • Ability to prioritize roadmaps and fully scope features for your product

  • Excellent communication skills, both written and verbal with technical and non-technical teams

  • Ability to prioritize when multi-tasking, strong interpersonal skills, and attention to detail

  • Ability consolidate multiple points of inputs, from multiple sources into a strategy, product vision, and a roadmap

  • Understanding of the full-stack development process

  • Preferred experience with UI/UX focused design standards

  • Welcomed experience in the transportation industry or with e-booking or ticketing systems

  • Familiarity with Jira, GitHub, Sketch, and InVision or similar tools and platforms

  • Working knowledge of SQL Databases

Location

Every new hire, regardless of location, will work remotely for at least the next few months until it is safe to return to the office nationwide. CharterUP's headquarters are in Atlanta but CharterUP is open to employees working remotely or from CharterUP's satellite offices in SF and NYC.

Tech Team Application Process

  • Candidate submits CharterUP online application

  • Resumes encouraged to be at most one page in length

  • Initial evaluation

  • Candidate may be asked to submit a sample of their work or complete a quick hack

  • Interviews

  • Candidate to meet with various members of the dev team, including CTO, product leads, and senior engineers

  • Candidate to meet with founder, head of recruiting, or other members of the executive team

  • Testing

  • Coding exercise

  • General aptitude assessment

  • Offer

  • Background and reference checks prior to formal offer

CharterUP Principles

At CharterUP, we don?t compromise on quality. We hire smart, high-energy, trustworthy people and keep them as motivated and happy as possible. Do that by adhering to our principles, which are:

  • Customer First

  • We always think about how our decisions will impact our clients; earning and keeping customer trust is our top priority

  • We are not afraid of short-term pain for long-term customer benefit

  • Create an Environment for Exceptional People

  • We foster intellectual curiosity

  • We identify top performers, mentor them, and empower them to achieve

  • Every hire and promotion will have a higher standard

  • Everyone is an Entrepreneur / Owner

  • No team member is defined by their function or job title; no job is beneath anyone

  • We do more with less; we are scrappy and inventive

  • We think long-term

  • Relentlessly High Standards

  • We don?t accept ?that?s how it?s always been done?; we constantly innovate and question established routines to improve processes

  • We actively push to be proved wrong and welcome different ideas; the best idea wins

  • We don?t compromise on quality

  • Clarity & Speed

  • When in doubt, we act; we can always change course

  • We focus on the key drivers of a process that will deliver the most results

  • Mandate to Dissent & Commit

  • We are confident in expressing our opinions; it is our obligation to express our disagreement

  • Once we decide, we enthusiastically move together in the agreed upon direction

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