State of California Veterans Jobs

Senior Operations Crisis Manager

at Cruise

San Francisco, CA

We’re Cruise, the self-driving ride-hailing service.

We are building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

At Cruise, our engineers have opportunities to grow and develop while learning from leaders at the cutting-edge of their fields. With a culture of internal mobility, there's opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.

If you are looking to solve one of today’s most complex engineering challenges, see the results of your work in hundreds of self-driving cars, and make a positive impact in the world starting in our cities, join us.

What you’ll be doing:

• In short, you will help lead Cruise to being at our best in greatest moments of need

• Coordinate creation & updates to company-wide and functional incident response plans

• Lead cross-functional incident response by facilitating Crisis Management Team

• Ensure readiness by planning, executing, and evaluating exercise events

• Continuously assess response risks and proactively lead initiatives to address them; facilitate key metrics and reporting

What you must have:

• BA / BS in a related field and 5+ years of directly relevant experience leading crisis/incident response or operations

• Track record of demonstrated strategic thinking & prioritization in complex, evolving, and ambiguous situations

• Steady, thoughtful, methodical approach and ability to execute under pressure

• Demonstrated passion for building and leading programs that protect an organization’s mission amidst adverse events

• Excellent written/verbal communication and ability to effectively interface with stakeholders ranging from frontline to C-suite

Bonus Points!

• Incident response or business continuity planning experience or relevant certifications, particularly with standards/frameworks from relevant industries

• Fleet management or other relevant mobility/transportation experience

• Entrepreneurial experience/ownership mentality or other innovation history

• Enthusiasm for the potential of autonomous driving to move life forward in our cities and improve road safety

• Availability for occasional night/weekend on-call/work and travel if circumstances necessitate

Why Cruise?

• Our benefits are here to support the whole you:

• Competitive salary and benefits

• 401(k) Cruise matching program

• Medical / dental / vision, AD+D and Life

• Flexible vacation and company paid holidays

• Healthy meals and snacks provided

• Paid parental leave & family expansion stipend

• Monthly wellness stipend

• Commuter benefits

• We’re Integrated

• Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.

• We’re Funded

• GM, Honda, SoftBank, and T. Rowe Price have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.

• We’re Independent

• We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the bleeding-edge of technology, but also define it.

• We're Vested

• You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow.

Cruise LLC is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with Cruise to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way.

We also consider for employment qualified applicants regardless of criminal histories, consistent with applicable laws. And, if you believe that you will need any type of accommodation, please let us know.

Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.