Salesforce.com, Inc Solution Engineer - CommerceCloud in San Francisco, California
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Commerce Cloud, a Salesforce company has been the fastest growing B2B eCommerce solution inside the Salesforce economy and a leader on Forrester and Gartner with top brand companies like Adidas, Coke, Johnson Controls, and Symantec. A recently acquired company built on Salesforce Core platform and providing storefronts through Commerce Cloud offers high growth opportunities for Solution Engineers.
Commerce Cloud runs native inside of and leverages Community Cloud, which an online social platform that enables companies to connect customers and partners with each other and the data and records they need to get work done as well as transact in an online portal with an eCommerce look and feel on a powerful customer engagement platform.
The Salesforce Commerce Cloud Solutions Expert:
Has a dynamic personality with presence in executive C-Suite level conversations
Has exceptional discovery skills and solves complex business problems for a customer’s ecosystem
Is comfortable leading in depth hands on technical and education workshops at customer sites
Has the ability to demonstrate the value add of CloudCraze and differentiate from the competition.
Is able to articulate themselves clearly without jargon and can speak credibly about technical concepts, delving deeper into each area based on the audience
Is adaptable to different verticals and industries with a solution selling mentality
Works with the Pre Sales Team to drive Sales Growth.
Is able to work with multiple groups within Salesforce including Solution Experts for other products, product management, product marketing and professional services in order to arrive at the optimal solution and ultimate customer success
Owns one or multiple key initiatives that evangelize our cloud to the internal customer and provide value add to our paying prospects and customers
Can identify the requirements for effective contextual collaboration as well as pitfalls in current technology, the value of a strong Community - be it self service, partner channel sales, sales rep ordering and internal collaboration between employees or the most effective way to engage a customer’s customers.
Understands how the Salesforce Platform and its suite of products, especially the CloudCraze are built structured, secured and how to integrate between legacy systems and cloud systems is integral to this role
Has a blend of strong technical knowledge with business and sales acumen
Knows how to have fun and wants to get out of their comfort zone on a daily basis; excited to join a highly motivated sales team who are fanatical about our customer success
Has experience in Salesforce core platform.
Is open to domestic travel
Nice to have:
Showcase the power of the platform, demonstrate integration capabilities and map out complex architecture state diagrams that address overarching business concerns.
Have worked on the salesforce platform (Apex, Visualforce) or have experience with other cloud based products & services Or Who have worked with web platforms (portals, web content management, social community tools).
Can demonstrate a good understanding of the architectural principles of web based platforms including SaaS, multi-tenancy, multi-tiered infrastructure and application servers, and enterprise application integration (e.g. process orchestration, customer data integration, master data management, API considerations)
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities,
we are working to improve the state of the world.
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