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Kforce Sr/Lead UX Designer in San Francisco, California

Kforce has a retail client in San Francisco that is looking for UX Designers for a number of on-going projects dealing with checkout, registry and general eCommerce. This role can sit remotely as long as you are comfortable working PST hours (8am-4pm). They are looking for a talented Senior User Experience Designer, heavy on visual design. This is a unique opportunity to drive customer experience across all brands. In this role you will use your exceptional human-centered design skills to lead the user experience across key customer touch points, specifically on the website in the high traffic areas (i.e. product information page).Duties and Responsibilities:

  • Design the user experience on a range of projects

  • Build relationships and work strategically with executives, product managers, creative designers, researchers, technologists, and our brands

  • Serves as a liaison between the business community and the IT organization to provide user experience solutions and user research to meet the business needs

  • Create journey maps, wireframes, UI, specifications, audits, heuristic evaluations, taxonomy recommendations, task flows, and prototypes

  • Use a deep knowledge of design principles and human behavior to design exceptional frictionless experiences

  • Synthesize customer feedback, research, and analytics into actionable results

  • Uses skills as seasoned, experienced professional with a full understanding of industry practices and company policies and procedures

  • Resolves a wide range of issues in innovative and practical ways

  • Strong knowledge of user experience and research best practices and methodology

  • Customer focused with high quality standards

  • Demonstrates strong interpersonal, business communication and writing skills

  • B.S./B.A. or higher in User Experience Design, Information Design, Human Factors, Cognitive Psychology, or related fields

  • 5 years of experience in visual design and user experience, specifically within ecommerce

  • Strong visual design experience, focusing more on attraction design and visual design and interactive design, provide bigger vision of interactive design for the website

  • Strong fundamentals on information and interaction design, fundamentals of UX (preferably from a relevant degree)

  • Understanding of the research process and experience working with UX Research or Web Analytics teams with the mindset of going in, understanding the problem, coming up with a hypothesis based on the data/analytics/user research, and then coming up with a solution!

  • Proven ability to work cross-team and synthesize input from multiple groups (This person will be working across all WSI Brands)

  • Ability to drive the design review cycle and achieve consensus

  • Someone who will dig deep into the functionality - be more thorough/curious than surface level, this can be showed through the portfolio, did they work on complicated features

  • Ability to juggle multiple priorities and effectively deliver in a fast-paced environment

  • Experience with tools like Sketch (for design), InVision (for prototyping)

  • Communication skills and collaborative

  • Understand what the stakeholders want and the design that they are looking for

  • Ability to be influential, negotiate the vision

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours

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