Anthem, Inc. Pharmacy Tech I Bilingual English/Spanish in San Jose, California
SHIFT: Day Job
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
Pharmacy Tech I (PS38725) Bilingual English / Spanish
**This position is a W@F opportunity.
Pharmacy Tech I
Summary: The Pharmacy Technician I is responsible for the interpretation and data entry of basic prescriptions, prior authorization processing, and troubleshooting adjudication issues.
Primary duties may include, but not limited to:
Verifies member information and inputs data for patients, doctors, pharmacists.
Educates members on pharmacy based rules related to prescriptions and medication resources or assistance programs.
Processes prior authorization requests from physicians’ offices and ensures compliance with Medicare requirements; informs relevant parties of all prior authorization determinations.
Provides resolution to grievances and appeals issues.
Responds to inquiries from physicians, sales team, and members related to formulary and prescription benefits
Pharmacy Tech I
Requires a High School diploma;1 year of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
Requires current State Pharmacy Tech the state you live in.
Certification or National Certification based on applicable state(s) requirements.
Good computer, oral and interpersonal skills required.
Great communication and listening skills with the ability to be caring, empathetic and a strong desire to help resolve members questions at the first point of contact.
Strong written communication skills required.
Experience and comfort in digital tools and learning new software programs.
Must exemplify Anthem Values:Leadership, Community, Integrity, Agility, Diversity.
Ability to work any shift; Monday-Friday 8:30am – 8:30pm with occasional weekends, holidays included.
Bilingual (English/Spanish) required.
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.