Micron Technology, Inc. SSD Field Applications Engineer in San Jose, California
Req. ID: 182003
Micron Technology’s vision is to transform how the world uses information to enrich life and our commitment to people, innovation, tenacity, collaboration, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and professionalism while supporting our global community.
As a Field Applications Engineer (FAE) at Micron and located near key customers, you will serve as a primary technical contact for Micron’s customers and various departments within Micron.
Responsibilities include, but not limited to:
Providing technical support to local customers (including Compute, Networking, and Storage customers) and the field sales force. Support includes applications advice, product recommendations, device testing/updating at customer site, technical problem resolution, training and quality issue resolution.
Working with customers to decide the best memory footprint and best system configuration for the specific target application in the Networking, Datacenter, Compute and/or Storage space.
Solving customers’ systems configuration and setup challenges and issues.
Working with factory applications engineers to develop solutions which meet customer performance and power requirements.
Working with and driving internal marketing and development teams to determine feasibility of specific new products, packaging or features and ensuring customer specifications are met.
Identifying and communicating the needed customer focused collateral (e.g., product guides, cross references, datasheets, system compatibility guides, etc.).
Work with customers to handle quality issues in customer manufacturing and field applications.
Providing internal strategic direction for customer systems applications and quality related objectives through collaboration with global field support teams.
Bachelors or Master’s degree in Electrical Engineering or related field.
5 years of experience in memory/storage (HDD and/or SSD) product design/engineering, product, test, system validation, or application engineering.
Systems experience, including: Datacenter architecture, systems design, test and troubleshooting.
System integration experience with Storage products including HDD and/or SSD.
Exposure to other memory technologies including DRAM.
Able to demonstrate problem solving and troubleshooting skills including lab testing and debug.
Excellent verbal, written, and customer communications skills.
Self-motivated, take initiative, and to work independently or in a team environment.
Ability to collaborate with engineers across multiple disciplines, as well as customers of various positions including executive level interaction.
Excellent PC usage skills including Microsoft Office Suite.
Excellent English skills, both oral and written.
Ability to travel for up to 25% of time.
As the leader in innovative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s major memory and storage technologies: DRAM, NAND, NOR and 3D XPoint™ memory. Our solutions are purpose built to leverage the value of data to unlock financial insights, accelerate scientific breakthroughs and enhance communication around the world.
Employee Rewards Program, Healthcare, Paid time off (Combined Sick and Vacation Time), Retirement savings plans, Paid maternity/paternity leave, Employee Assistance Program, Professional development training, Workplace wellness programs, Micron Health Clinic (Boise only), Fitness Center/Activity rooms (Boise/San Jose only), Tuition Reimbursement, Micron Corporate Discounts, Casual Dress attire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or by completing our General Contact Form
Keywords: San Jose || California (US-CA) || United States (US) || SSD Engineering || Experienced || Regular || Engineering || #LI-JC4 || Tier 4 ||