AT&T Sales Executive Customer Success 1 in San Ramon, California
At AT&T, we’re bringing the world together with innovative technology solutions. We’re pushing the limits of what’s possible and driving groundbreaking innovation every single day. Our National Business Sales team is redefining the landscape for our customers by offering customized business solutions from cybersecurity, wireless, cloud, IOT and more.
This inside sales position is responsible for selling the organizations products and/or services via telephone in a designated market area or assigned accounts with a focus on revenue retention.
Key Roles and Responsibilities:
The role will be responsible for retaining specific existing strategic revenue while upselling and cross selling to those customers to drive incremental new business.
This position will be responsible for delivering sales metrics and improving customer NPS.
The position will work leads that are specific to retaining current business customers in designated territories and following behind large sales to ensure after original sales complete they cross sell into other areas of the business.
The position will be responsible for obtaining renewal contracts, new contracts, and closing business directly with customers to retain business and client relationships.
Required to manage account escalations while in direct contact with customers.
This role will be responsible for designing and solutioning to meet customers' strategic business priorities, and therefore they must have the ability and desire to understand the customers business at a fundamental level as well as how to apply the newest technologies and products across the depth of the product portfolio.
Education: Requires a Bachelor’s degree
Experience: Requires 1-3 years experience.
Changing the speed of business comes with many rewards – starting with your paycheck. We offer a competitive base pay plus commission with the ability to earn additional compensation based on meeting or exceeding sales quotas. We also provide paid-training and the career resources you’ll need to hit the ground running.
Once you’re a part of the team, you’ll also gain some amazing perks and benefits including paid-time off on top of paid holidays, medical/dental coverage, a 401(k) plan and tuition reimbursement. We also provide employee discounts on:
AT&T Wireless plans & features, including IOT and connected device AT&T internet & fiber
AT&T TV (including free HBO Max), DIRECTV (including Free HBO & NFL Sunday Ticket) or U-verse TV
Ready to close the deal on a career with AT&T? Apply today
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.