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PG&E Senior Quality Assurance Specialist in San Ramon, California

Requisition ID # 67840

Job Category : Compliance / Risk / Quality Assurance

Job Level : Individual Contributor

Business Unit: Gas Operations

Job Location : Alameda; Alta; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Houston; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakland; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Winters; Woodland; Yuba City

Department Overview

Gas Operations is focused on ensuring the safe and reliable flow of natural gas to our customers. As a whole, Gas Operations is responsible for all aspects of PG&E’s gas distribution and transmission operations, including planning, engineering, maintenance and construction, restoration and emergency response.

Position Summary

Provides quality assurance (QA) for the assigned gas or gas and electric commodity. Performs QA assessments for adherence to compliance requirements, company standards, laws and identified business process requirements across the service area. Develops clear and concise written reports to describe non-conformances or process gaps which are used to communicate recommendations for the eliminations of waste or process improvements cross-functionally with various stakeholders. Participate and serve as a Subject Matter Expert (SME) in the development and review process of gas distribution Policies, Standards and Work Procedures. This is an Individual Contributor position with no direct Supervision responsibilities. Requires approximately 50% travel; Typically day travel with minimal overnight travel required.

  • This position is flexible to all PG&E service territories.

  • This position is a DOT (Department of Transportation) covered classification and is subject to random drug and/or alcohol screening.

Job Responsibilities

  • Performs complex quality assessments of work inspected and verified by compliance staff ensuring effectiveness of quality controls in catching work procedure non- conformances.

  • Conducts assessments through direct observation and employee interviews ensuring adherence to and accountability for end to end processes.

  • Identifies and analyzes issues to create corrective action plans.

  • Uses continuous improvement tools and techniques to identify improvement opportunities and eliminate waste.

  • Advises departments in the development and implementation of related work process guideline documentation and training.

  • Manages special projects and or initiatives as assigned related to the elimination of waste and continuous improvement.

  • Recommends improvements as needed to meet quality assurance operations objectives. Ensures training, guidance, tools, and techniques enable employees to create quality work product within standards.



  • High School or GED-General Educational Development-GED Diploma

  • CA Class C License, or equivalent

  • 5 years of experience in the field performing maintenance, construction, restoration or other execution of work on gas transmission or distribution systems.


  • Experience in gas operations or quality management or one year of gas quality management specialist experience

  • Ability to travel as needed to various work sites across the territory, with potentially overnight stays required

  • Bachelors Degree in job-related discipline or equivalent experience

  • ASQ-American Society for Quality CQA-Certified Quality Auditor certification

  • ASQ-American Society for Quality CQIA-Certified Quality Improvement Associate certification

  • NACE-National Association of Corrosion Engineers CIP-Coating Inspector Program Level 1 certification

  • LSS-Lean Six Sigma Certification

  • AWS-American Welding Society CWI-Certified Welding Inspector certification

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.