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ServiceNow, Inc. Executive Assistant in Santa Clara, California

ServiceNow believes in the power of technology to reduce the complexity in our jobs. At ServiceNow, we make work, work better for people with modern digital workflows that create great experiences and unlock productivity.

Built on the Now Platform ( , our product portfolio delivers the IT ( , employee ( , and customer ( workflows that matter—with enterprise solutions to help drive every part of a company’s digital transformation. Companies can simplify how work gets done, deliver intuitive experiences, and build digital workflow apps with a single cloud platform.

What you get to do in this role:

  • Provide administrative support to both Chief Transformation Officers (VP Level).

  • Calendar & meeting management coordinate internal and external meetings including staff meetings, executive briefings, all hands meetings, QBR’s and off-site meeting and events. Assist with food orders, meeting needs, agenda support and note taking. Proactively manage calendar requests and conflicts

  • Meeting and interview preparation. Provide agendas, resumes and appropriate materials in a timely manner ahead of meetings and interviews

  • Apply discipline and rigor around meetings and ensuring agendas and clarifying context and purpose with senior leaders you support as well as participants

  • Handle all travel (flight, hotel, car) arrangements for domestic and international travel

  • Expense management duties, which includes submitting expense reports and receipts in a timely manner

  • Provide onboarding support for new hires, assist with cubicle assignments, equipment requests, onboarding meeting scheduling and being a point of contact for new hire

  • Provide onboarding support for new vendors and agencies when needed, ensuring they have the right access and documents/enablement required to get them up and running

  • Project work as needed to support each teams’ goals

To be successful in this role you have:

  • 4+ years of administrative assistant experience

  • Proactive, one step ahead work ethic, attitude, and approach

  • Able to multi-task and juggle multiple calendars, teams and requests

  • Ability to drive schedules and agendas with deeper understanding of context

  • Strong teamwork and interpersonal skills, with a desire to offer suggestions and improvements Superior communication skills with the ability to work across all levels, internally and externally High level of confidentiality, discernment and judgement

  • Desire to grow and take on your own projects and work under pressure while consistently meeting deadlines

  • Technical wizard with Word, Outlook, PowerPoint, Zoom, Concur Associate degree in Business Administration or related field


ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 (tel:(408)%20501-8550) , or for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.