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Randstad Patient Account Representative in Santa Fe Springs, California

Patient Account Representative

job details:

  • location:Santa Fe Springs, CA

  • salary:$18 - $22 per hour

  • date posted:Wednesday, January 13, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Psychiatric hospital

  • reference:AB_3547642

  • questions:justin.morrisroe@randstadusa.com310-443-9580

job description

Patient Account Representative

Do you have a "can do" attitude and are always looking to help out your team? Do you have experience working in the healthcare industry and dealing with healthcare insurance companies? If you do then we are looking for you. We are looking for a Patient Account Representative that is looking to join a collaborating team that is constantly growing. This position would be Monday through Friday with a starting time of 7:30am. You will not be hands on with patients but working with pulling bills and following up with insurance companies on what has been covered and what needs to still be collected. If you have the experience needed, then apply today!


  • Process and manage patient claims

  • Collect payments from patients for processing

  • Resolve any issues relating to the patient account

  • Answer any questions patients may have about their account

  • Assist patients with terms for repayment structures

  • Negotiate any overdue balance to recover payment from patients

  • Generate bills for patients including payment plan options


  • Health Insurance Policies

  • Follow-up

  • Healthcare System Navigation

  • Activating Patient Files

  • Call Center Support


  • High School


  • Years of experience: 2 years

  • Experience level:Entry Level

Shift: First

Working hours: 7:30 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

San Francisco Fair Chance Ordinance:

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.