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UCLA Health Admin Support - 8 Month Limited Appointment in Santa Monica, California

Responsibilities

In this role, you will provide administrative support for clinical

operations. Primary responsibility is to facilitate patient

access to services. You will also responsible for regularly surveilling

the clinician appointments to expedite priority patients. Work

with other departments to coordinate visits for patients receiving

multidisciplinary care within the Health System. Must efficiently

and accurately perform the following duties: register and schedule patients for

various services, encounter, manage telephone inquiries, check insurance

benefits and coverage, obtain insurance authorizations and process patient

payments. This individual must keep a close eye on schedules and workflows, and

communicate any bottlenecks, or opportunities for improvement to supervisors. Provide problem-solving skills to manage challenging

situations, patients and appointments both over the phone and in person.

Provide efficient and accurate services when interacting with patients and

Medical System, FPG and Medical School personnel. Observing CICARE in all

interactions is a must! May be required to cover any area of Audiology

and Speech Pathology (including coverage between Westwood and Santa Monica) to

provide back-up or fill in for other duties.Qualifications

Excellent oral communication skills both in person and

on the phone. Excellent interpersonal and customer-service skills. Strong

computer skills including Excel, Word. Ability to learn CareConnect. Working

knowledge of medical insurances. Ability to multi-task in a fast-paced clinic

environment. Ability to work collaboratively with patients, administrative and

professional staff. Flexible, out-going personality. Spanish-speaking desired

but not required.

This is a 8-month limited appointment position that may convert to career

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.

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