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Fiserv Senior Release Manager in Sunnyvale, California

Position Description

What does a great Senior Release Manager do?

The Role:

Clover delivers a full stack point of sale system with custom hardware, OS, Cloud based POS software, open APIs, and app market with more than 200 apps. Every day, hundreds of thousands of merchants process payments through Clover devices, empowering Small mom and pop stores as well as large stadiums alike.

The Release Engineering and Management team at Clover drives software releases across all segments of the stack. We are looking for a passionate release manager, who thrives in sophisticated environments and is looking to make a real impact with how we handle release processes, tools automation, and ultimately our merchant experience.

What you will be doing:

  • Manage the technical software release workflows end-to-end through collaboration with technical architects & leads, product owners, infrastructure support, QA, and external teams.

  • Identify and facilitate efficiency improvements in the release process.

  • Measure and supervise progress to ensure releases are delivered on time with minimal service disruptions.

  • Communicate and supervise the release schedule for all applications in conjunction with the maintenance of a release calendar.

  • Handle risks and resolve issues related to release scope, schedule, and quality.

  • Conduct release readiness reviews and milestone reviews.

  • Maintain a release repository containing key information such as build and release procedures, dependencies, and notification lists..

  • Represent the project team in weekly Change-Advisor Board (CAB) status meetings with information about release scope and/or impact.

  • Advise software development and quality assurance (QA) teams on source control usage.

  • Mentor junior staff, as vital, working on all phases of the application development lifecycle.

  • Research and work with other technical analysts and administrators to implement new configuration management methodologies, processes, and procedures.

Basic Qualifications for Consideration : Bachelors or Masters STEM major (Science, Technology, Engineering or Math), or equivalent.

  • 7 years of experience with a Bachelors STEM major OR 5 years with a Masters as a Release Manager, Project Manager, QA Lead and/or Developer

  • 5+ years of hands-on experience as a Release Manager or QA Lead working with technical teams developing software solutions.

Preferred Skills, Experience, and Education: Experience with DevOps tools such as Git, Jenkins, Gerrit, Phabricator or Puppet.

  • Sophisticated knowledge of software development lifecycle and quality control practices.

  • Experience and training with project management practices, frameworks, and methodologies (Agile/Scrum/Waterfall).

  • Experience with environment management, release management, code versioning, deployment methodologies, DevOps practices, and CI/CD tools.

  • Experience in developing, testing, and deploying applications.

  • Experience with database design concepts and use of SQL.

  • Detailed knowledge of software development lifecycle, especially scrum

  • Experience with API and Web Services (REST/SOAP).

  • Ability to quickly learn and adapt to new technologies and programming tools.

  • Ability to select, adapt, and effectively use a variety of programming methods.

  • Ability to define and solve logical problems for highly technical applications.

  • Ability to recognize and recommend needed changes to software development practices and procedures.

  • Strong communication skills with both technical and non-technical clients.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.