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Optum Project Coordinator in Torrance, California

OVERVIEW OF POSITION:

Responsible for providing project coordination and administrative support to assigned department or programs (HCC, PMO, Claims etc.) in support of Optum initiatives.

ESSENTIAL FUNCTIONS:

  • Consistently exhibits behavior and communication support skills that demonstrate Optum’s commitment to superior customer service, including quality, care and concern with each and every internal and external customer.

  • Creates, revises and collaborates on the development and maintenance of internal departmental systems and procedures by analyzing operating practices, record-keeping systems, forms control, office layout, and budgetary and staff requirements. Implements changes as required.

  • Proactively identifies potential administrative problems and Identifies possible solutions, creates documentation, templates, prepares reports and analyzes data to resolve problems.

  • Maintains electronic schedules including coordinating internal and external departmental and project team meetings.

  • Maintains invoicing and timesheet process for department programs and ensure proper coordination amongst team members and other departments.

  • Maintains department documentation by using necessary methods and tools.

  • Organizes and distributes correspondence, reports, memos, etc.

  • Participates in project teams to assist in the development, management and implementation of company initiatives.

  • Documents meeting notes for the project team in writing and records important decisions and action items, ideas and assignments. Solicits clarification from meeting participants in real-time as needed.

  • Maintains team documentation in accessible media, formats and structures.

  • Assists with and/or conducts data collection, analysis and interpretation for project implementation.

  • Develops and maintains filing systems.

  • Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.

  • Maintains supplies inventory by checking stock to determine inventory level and anticipates needed supplies, places, expedites orders and verifies receipt of supplies.

  • Completes operational requirements by scheduling and assigning administrative projects and expediting work results.

  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks.

  • Uses, protects, and discloses Optum patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.

  • Performs additional duties as assigned.

EDUCATION:

  • High school diploma, G.E.D. or equivalent. Includes special certification required for specific jobs.

  • Bachelor’s degree preferred.

EXPERIENCE:

Minimum:

  • Over 1 year and up to and including 3 years of experience.

  • Multi-line telephone experience.

Preferred:

  • 3 years experience in a project-based organization.

  • Experience with project management and business analysis.

KNOWLEDGE, SKILLS, ABILITIES:

  • Computer literate.

  • Working knowledge of Microsoft Office and Adobe Writer.

  • Ability to type 55 wpm.

  • Excellent verbal, written and listening skills.

  • Proven ability to synthesize verbal conversations into writing.

  • Detail-orientation and organizational skills.

  • Ability to work effectively with individuals in all levels of the organization.

  • Demonstrated ability to take initiative, ask questions, prioritize and multi-task.

  • Customer service orientation.

  • Ability to maintain professional appearance and behavior at all times.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you’ll find incredible ideas in one incredible company and a singular opportunity to do your life's best work.(SM)

Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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