Robert Half International Help Desk Systems Analyst in Westwood, California
Robert Half is looking for an IT Help Desk individual with strong communication skills and a strong technical background. The ideal IT Help Desk candidate will provide phone support and coverage for inbound support calls to the Service Desk. Knowledge in supporting and troubleshooting Apple and Windows computer systems, all popular mobile platforms like iOS and Android, troubleshooting the current versions of Microsoft Office (Outlook, Word, Excel & PowerPoint), as well as prior experience with troubleshooting and supporting Voice over IP phones systems such as Cisco Call Manager is preferred! Apply Today.
IT Help Desk Must haves:
· Enterprise/ and or entertainment experience
· 2+ years’ experience in IT Help Desk (100% remote support via phone, email, etc.)
· Knowledge of both MAC/ PC Environment
· Excellent communication, customer service and executive support
· Excellent documentation skills
· Familiar with ticketing service: ServiceNow
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.